WE TREAT YOU AS YOU TREAT YOURSELF

One connected platform for utility billing and customer experience.

Etech-360 Inc. unifies billing, the customer portal, meter data, and payments into a single system — built for water, electric, solar, and waste utilities.

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The teams we work with tell us the same thing — billing shouldn't feel like a separate system from customer service. That's the problem Etech-360 Inc. was built to solve.

Utility operations leadership — a common theme across our client conversations
Connected platform

Every part of the utility relationship, in one system

Click a module to see how it fits into the platform.

Billing & Payments

Automated billing cycles, flexible rate structures, and revenue protection — with a secure, compliant payment flow built for utilities.

  • Automated invoicing and rate rules
  • Secure payment processing and cashiering
  • Revenue protection and audit trails
Talk to us about billing →
Billing Engine

Customer Portal

Self-service access for ratepayers — usage history, digital statements, bill pay, and real-time alerts, all in one place.

  • Usage history and digital statements
  • Online bill pay and autopay
  • Leak, outage, and usage alerts
Talk to us about the portal →
Customer Portal

Meter Data Management

Ingest and validate meter reads at scale, and reconcile consumption data against billing records automatically.

  • Bulk meter read ingestion
  • Automated data validation
  • Consumption-to-billing reconciliation
Talk to us about meter data →
Meter Data

Customer Information System

One record per account across billing history, service requests, and payments — so support teams aren't switching between tools.

  • Unified customer records
  • Service request and case history
  • Faster call-center resolution
Talk to us about CIS →
CIS

IT & Software Development

Custom application development, systems integration, and project delivery for organizations extending beyond our core products.

  • Custom software & web development
  • Systems integration
  • Government-compliant websites
Talk to us about IT services →
IT Services
How we work

Built for utility operations, end to end

01

A single source of truth

Billing, customer data, and payments live in one system — so your team stops reconciling numbers across five different tools.

See how it fits your stack →
02

Self-service that reduces call volume

When customers can see their usage, pay their bill, and get alerts without calling in, your support team spends time on the calls that actually need a person.

Ask about the portal →
03

Delivery, not just software

Our team has handled project delivery, integrations — so implementation isn't left to you to figure out alone.

Talk to our team →
What the platform is built for

Fewer systems, fewer handoffs, less manual work

Design goals we build every module around.

1Unified system instead of separate billing, CIS, and portal tools
24/7Self-service access for customers, reducing routine call volume
Real-timeMeter and billing data reconciled automatically
20+ yrsOf utility-specific delivery experience behind every build
Industries

Business boost is our goal

We work with organizations that need the reliability and compliance standards of public-facing infrastructure.

Water
Electricity
Solar
Waste Management
Government
Finance
Contact

Tell us about your project

Send a few details and our team will follow up to talk through what you need.

Whether it's a billing system, a customer portal, or a website — we'll start with a short conversation about where things stand today.

Emailsupport@etech-360.com
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