Terms and Conditions

EFFECTIVE DATE — AUGUST 29, 2026

Etech-360 Inc. ("we," "us," or "our"), respects the privacy of our customers, clients, employees, and other authorized users and recipients. These terms and conditions policy explains how we collect, use, protect, and disclose information in connection with our services, including information used to provide account-related communications, SMS, email, and text messaging, and utility billing services through the Utility Billing Portal. We use information only for legitimate business, account, operational, service, security, support, and legal purposes.

SMS Messaging Program

Etech-360 may use SMS, email, and text messaging to provide transactional, account-related, and service-related notifications to utility customers and other authorized recipients who have provided the required consent.

Depending on the customer's account or service relationship, messages may include:

Etech-360 does not sell, rent, or share mobile phone numbers, SMS opt-in information, or messaging consent with third parties or affiliates for their own marketing or promotional purposes.

Etech-360 may share or disclose information, including mobile phone numbers and messaging-related information, with service providers and technology providers that act on our behalf and are reasonably necessary to provide, operate, maintain, secure, or support our services, including SMS, email, and text messaging services.

Consent to Receive SMS Messages

By voluntarily opting in through the Etech-360 Utility Billing Portal, you consent to receive SMS, email, and text messages from Etech-360 at the mobile phone number you provide.

Your SMS consent is voluntary and is not a condition of purchasing a product or service or receiving applicable utility services.

Your consent applies only to the applicable Etech-360 messaging program and does not authorize Etech-360 or any other organization to use your mobile phone number or messaging consent for unrelated marketing or promotional purposes.

You may withdraw your SMS, email, and text consent at any time through the Utility Billing Portal.

Message Frequency and Charges

Message frequency varies based on account activity, billing cycles, payment activity, consumption or usage information, reminders, service activity, and other applicable account-related events.

Messages are not sent according to a fixed or predetermined schedule. Message and data rates may apply. Any applicable charges are determined by your service providers and the terms of your service providers.

Etech-360 does not control or determine charges imposed by your service providers.

Opt-Out

You may opt out of receiving applicable SMS, email, and text messages at any time through the Utility Billing Portal.

After opting out, you will no longer receive messages from the applicable messaging program unless you subsequently provide consent to re-enroll, except for communications that may be permitted or required by applicable law.

Help and Support

You may also contact Etech-360 through the support channels available through the Utility Billing Portal or our website: https://etech-360.com/.

Privacy and Mobile Information

Your privacy is important to us. Information collected or used in connection with SMS, email, and text communications is handled in accordance with the Etech-360 Privacy Policy.

Etech-360 does not sell, rent, or share mobile phone numbers, SMS opt-in information, or messaging consent with third parties or affiliates for their own marketing or promotional purposes.

We may use service providers and technology providers acting on our behalf to provide, operate, maintain, and support our services, including SMS, email, and text messaging. Such providers may process information only as necessary to provide services to Etech-360 and are not authorized to use mobile phone numbers, SMS opt-in information, or messaging consent for their own marketing or promotional purposes.

Message Delivery

SMS, email, and text delivery depends on service providers, network availability, device settings, geographic coverage, and other factors that may be outside the control of Etech-360.

Etech-360 does not guarantee that every SMS, email, and text message will be delivered immediately, without interruption, or at all.

Service carriers are not responsible for delayed or undelivered messages.

Acceptable Use

Users and recipients may not use Etech-360 services or messaging systems for fraudulent, abusive, unlawful, deceptive, or unauthorized purposes.

Etech-360 reserves the right to suspend, restrict, or terminate access to applicable messaging services when we reasonably believe that misuse, fraud, unauthorized activity, or a violation of applicable law or these SMS, email, and text Terms has occurred.

Service Availability

We make reasonable efforts to maintain reliable services; however, we do not guarantee that the Utility Billing Portal, SMS, email, and text services, website, or related systems will always be available, uninterrupted, secure, or error-free.

Services may occasionally be unavailable because of maintenance, technical issues, carrier limitations, network interruptions, or circumstances beyond our reasonable control.

Changes to These SMS Terms

Etech-360 may update these SMS, email, and text Terms from time to time to reflect changes in our services, messaging practices, legal requirements, or business operations.

When changes are made, the revised SMS, email, and text Terms will be posted on our website with an updated effective date.

Where required by applicable law, we will provide additional notice of material changes.

Relationship to Other Terms

These SMS, email, and text Terms apply specifically to SMS, email, and text messaging services provided by Etech-360 Inc.

Additional terms and conditions may apply to the use of the Utility Billing Portal and other Etech-360 Inc. services. In the event of a conflict between these SMS, email, and text Terms and other applicable terms, the terms specifically governing the applicable service or transaction will control to the extent permitted by applicable law.

Links to Other Sites

References and links to other websites are for informational purposes only and should not be considered an endorsement of those sites, the information, views, opinions, or standards they provide.

Etech-360 Inc. is not responsible for the relevance, accuracy, currency, or reliability of information found on those sites.

Third Party Content

Third parties supply some of the information provided on this website.

All users must understand that third-party information is not provided or endorsed by Etech-360 Inc. and that your legal relationship is with the third-party supplier. Please be aware that Etech-360 Inc.has not necessarily checked third-party content.

Endorsement

Listing a person or organization in any part of this website in no way implies any form of endorsement by Etech-360 Inc. of the products or services provided by that person or organization.

Copyright

Etech-360 Inc. copyrights this website's information, text, graphics, photographs, files, audio, and video content. Applicable copyright and trademark laws protect the content.

The content is intended for general use and information. The information and files on the site may be downloaded, stored in a cache, displayed, and printed. Content must not be modified, copied, reproduced, or republished except with the written authorization of Etech-360 Inc.

Contact Us

For questions about these SMS, email, and text messaging practices, please contact:

Etech-360 Inc.
Website: https://etech-360.com/

These SMS, email, and text Terms apply to the applicable Etech-360 Inc. SMS, email, and text messaging program associated with the Utility Billing Portal and related utility account, billing, payment, consumption, reminder, and service notifications.